What Information We Collect and Why
When you open an account with us, we collect the details needed to verify your identity — your name, date of birth, address and a government-issued ID scan. This is a standard identity verification step required under applicable state law in every eligible state where we
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operate. We also capture the payment method data associated with each transaction: when you fund your account through PayPal, Venmo or your Play+ prepaid card, we log the transaction reference, amount and timestamp, but we never store your full payment credentials on our servers. Login activity,
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device type and IP address are recorded to protect your account from unauthorized access. If you reach us by live chat or email, we keep a copy of that correspondence to resolve any follow-up questions. Data collected via mobile access follows the same retention rules as
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desktop sessions. We do not sell your personal information to third parties for marketing purposes, and we share it with external partners only where state law or our payment processors require it to complete a transaction or satisfy a compliance obligation.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.